transit time monitoring

Transit Time Monitoring for Postal & Parcel Networks: Make your Quality of Service Monitoring compliant to the EN 13850 Standard

The EN 13850 standard provides a framework for measuring and reporting transit times within postal and parcel networks. Here’s how you become compliant!

What is EN 13850?

EN 13850 is a European standard that outlines measurement methodologies for various postal services, including letter post, parcels, and registered items. It defines key performance indicators (KPIs) for transit times, ensuring consistent and reliable reporting across different postal operators.

We understand your challenges

Fulfill regulatory requirements
Be compliant with EN 13850 standard
No transparency on operational errors in the letter supply chain
No regional transit time results
Late reporting
Using too many Excel sheets
RFID data interpretation
Operations can’t use the measurement results

How it works?

One integrated solution for transit time monitoring

High quality panel

Efficent test item production

Real-time reporting

Full audit support

How We Fine-Tune Our Delivery Speeds

To ensure you receive your mail and parcels swiftly, we meticulously monitor our delivery times. We do this by sending a variety of test items, from standard letters to bulky parcels, through our postal network. These test items are expertly crafted in our in-house facility and carefully tracked from sender to recipient. By analyzing this data, we can identify areas for improvement and optimize our delivery processes. Rest assured, your mail is in capable hands.

Rigorous Quality Control for Accurate Data

We meticulously manage our Mailagents Panel to ensure data accuracy. This includes regular duplicate checks, address verification, and strict adherence to ESOMAR guidelines. Our in-house software enables real-time data collection and validation, guaranteeing quick responses and high-quality data.

Data-Driven Insights for Optimal Performance

Our experts transform your data into powerful visuals and actionable reports. Using cutting-edge technology, we create customized charts, graphs, and analyses tailored to your specific needs. Showcase your delivery excellence with our reports for government agencies and public tenders.

Transit Time Monitoring for Postal Operators by Spectos

Fully compliant system according to international standards (EN 13850)

Systems being audited by any major auditor already (TÃœV, KPMG, PwC, Analysis Mason, SQS)

Full transparency on project KPI

How precise transit time monitoring can elevate your postal operations

Having a fully compliant system to meet any regulator’s demand
Use measurement data for operational control
One-stop, fully integrated solution
Use operational tracking data (track n trace, RFID, BLE, trackers) to optimize postal operations and pinpoint delays or bottlenecks.
Easily roll out reporting within the organisation and / or customers / consolidators

Our customers segments

Postal operators

Regulators

Large Postal Customers

What do our customers say?

“By having a 360-degree view in the Real Time Performance Management suite, we can now check customer requirements with supplier performance. This provides us with a clear understanding and complete transparency of the entire supply chain all the way to the customer in real time.“

Steve Gülzow | Director Partner Management, dvs – Deutscher Versand Service

“Spectos has delivered a complete and thorough insight into our processes. The simple to use dashboards of Spectos enable us to see every test letter at a glance and have transparent and easy to understand reports available online.“

Nicolas Malaisé | Quality Manager | POST Luxembourg

Case Study | Transit Time Monitoring System for postal item (EN 13850 / EN 14534)

bpost: Transponder Measurement of Delivery Quality

Our customers

Meet our customers

Smart solutions for Postal & Logistics

Last Mile Unit

RFID reader with passive RFID and NB-IoT connectivity for monitoring shipments up to the last mile into recipients’ letterboxes.

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RFID solutions

Improved transparency of individual processes steps and tracking of movement of goods and shipments in real time with our RFID solution.

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Mailagents App

Spectos Mailagents turns your data into insights. Enjoy the benefits of easy-to-use tools and engaged participants.

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Spectos Lettershop

Spectos specialized in-house service produces test mailings, providing you with an easy and convenient solution for assessing the performance of postal and delivery services.

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Postal & Logistics Cockpits & Dashboards

Increase the informative value of your data with meaningful reports, graphs and charts, visualized in cockpits and dashboards centrally in one platform.

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Live Tracking Solutions for Postal & Parcel Networks

Boost efficiency, compliance, and CX with real-time monitoring and end-to-end visibility.

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Do you want to know the performance of your postal service? Get in touch with our Experts!

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