Postal & Logistics

Monitor Your End-to-End Postal & Logistics Performance for Optimized Quality of Service

Are you facing performance challenges in your postal network? We’ve got your back! Faster deliveries, rising costs, and ever-changing demands are tough times for postal companies. Stand out with efficient, transparent operations and genuine service. Spectos supports you in transforming the postal experience and keeping you ahead of the competition.

Smart solutions for your business

Navigate rising costs and sustainability with our Spectos Real-Time Performance Management™ Suite. Focus on efficiency and transparency to stand out from the competition and achieve your goals.

Transit Time Monitoring System for postal item (EN 13850 / EN 14534)

Know your transit time quality – fully compliant with international standards

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Live Tracking Solutions for Postal & Parcel Networks

Boost efficiency, compliance, and CX with real-time monitoring and end-to-end visibility

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Postal Network Performance Management

Delivering efficiency for Postal Operators in a changing world

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Audit & Certification Management for Postal & Parcel Networks

Audit & certification management ensures postal and parcel networks operate with top efficiency and reliability

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Video Coding for Letter and Parcel Sorting Processes

Outsource your video coding to eliminate unnecessary costs, streamline sorting, and resolve staffing issues effortlessly

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Digitizing CN Labels & Customs Data Capture

Enhance efficiency, resolve staffing challenges, and cut costs by outsourcing your customs data entry needs

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Returns Data Management for Postal & Parcel Networks

Outsource your mail returns management to us, saving time and resources while ensuring smooth delivery

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Customer Satisfaction Monitoring for Postal & Parcel Networks

Stay ahead in postal delivery with real-time customer satisfaction monitoring to enhance strengths and improve services

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Customer Dialogue System for Postal & Parcel Networks

Gain a competitive edge with Spectos, transforming postal complaints into stronger customer relationships.

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What do our customers say?

“Spectos GmbH has been supporting us for years to ensure a high quality of ever increasing letter deliveries through continuous transit time measurements.“

Maik Nottrodt | FB Betreuung Dokumentenmanagement | AOK PLUS

“Spectos has delivered a complete and thorough insight into our processes. The easy to use dashboards of Spectos enable us to see at a glance every test letter and have transparent and easy to understand reports available online.“

Nicolas Malaisé | Quality Manager | POST Luxembourg

“By having a 360-degree view in the Real Time Performance Management suite, we can now check customer requirements with supplier performance. This provides us with a clear understanding and complete transparency of the entire supply chain all the way to the customer in real time.“

Steve Gülzow | Director Partner Management | dvs – Deutscher Versand Service

“We were looking for a solution to our video coding challenges against a backdrop of staff shortages, rising minimum wages and the goal of keeping prices stable for our end customers. By outsourcing our video coding, we are able to respond flexibly to dynamic shipment volumes, deliver on time, and achieve significant cost savings. I highly recommend Spectos to anyone facing similar challenges.“

Michael Ulbrich | CEO MEDIA Logistik GmbH l PostModern

POST Luxembourg: Conception of a measuring system for letter delivery times and service quality

IMPROVE YOUR SERVICE QUALITY WITH SPECTOS TODAY!

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