Performance Monitoring of Delivery Partners via Live Tracking: platform X Gains Transparent Insights During Delivery
On-time delivery is not only important from a consumer’s perspective. As senders, companies also depend on high delivery quality, for example to ensure a great customer experience or to meet campaign deadlines.
To check the reliability of its delivery network, the full-service provider platform X was looking for a solution to measure delivery quality. The measurement was intended to provide transparent insights at individual way points during delivery for targeted, data-driven process optimization.
In-Depth Performance Analyses of Individual Way Points in the Delivery Network of platform X
Example view: Due to their small size and low weight, the live trackers can be hidden in shipments without being noticed.
platform X turned to Spectos to develop a customized live tracking measurement system. Read our brand new case study to learn more about the design of the measurement system, the added value of live tracking data, and why the project is called “Christmas Chocolate Measurement”.
