Liechtensteinische Post AG has achieved an outstanding 98.09% on-time delivery rate for A-Post letters, significantly exceeding the legal requirement of 88%. This result comes from an independent quality measurement conducted by Spectos on behalf of the Liechtenstein Office for Communication.
Ensuring High-Quality Postal Services
To uphold strict postal standards, the Liechtenstein regulatory authority commissioned Spectos to assess delivery times. The study, based on European quality benchmarks, confirmed that Liechtensteinische Post AG ranks among the top-performing postal services worldwide.
The evaluation, conducted using a dedicated test panel of private individuals and businesses, tracked letter delivery times via digital reporting tools such as an app and web platform. Spectos’ expertise, gained through collaborations with national postal organizations like Swiss Post and Belgian Post (bpost), ensured reliable and precise data collection.
These results reinforce Liechtensteinische Post AG’s reputation for efficiency, reliability, and commitment to postal excellence. By continuously exceeding regulatory expectations, the postal service sets a benchmark for quality in global mail delivery.