Campaign Service
Boost the success of your surveys with targeted add-on activities
The Spectos campaign service is an additional instrument for boosting response, to support the success of multi-channel surveys. The campaign service can be used to send specific invitations and reminders that alert users to ongoing surveys. The service also provides customized access tokens that can restrict the survey to specific target groups or only permit one-time responses to the questionnaire.
The campaign service is particularly recommended as a support for surveys which
have a low validity due to low survey participation
indicate a lack of authenticity because the survey is not sufficiently anonymous (e.g. employee surveys)
are distorted due to multiple participation
Advantages of the campaign service
- Increased response thanks to additional invitations and reminders
- Authentic feedback through increased anonymity
- Unbiased data due to one-time transmission of feedback
- Optimal targeting with the use of different communication channels
Notifications and access keys
Increased response through targeted communication and confidential data collection
Notifications and reminders
The Spectos campaign service can be used as an additional means for invited survey participants to refer to one-time or regular surveys. This response-increasing activity can be carried out manually or automatically. For an optimal target group approach, it is possible to select different communication channels (email, SMS or WhatsApp).
Access tokens
If you want to restrict a survey to a certain group of people, access tokens can be useful. This means that the questionnaire is only accessible if a valid access token is entered. These special access keys can be used once only and are an additional way of anonymizing a survey.
The Spectos campaign service boosts your
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Patient Satisfaction Surveys
Continuous patient surveys to improve service quality and patient satisfaction
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Healthcare Staff Surveys
Tailor-made employee surveys that take the needs of your staff into account