Performance Cockpits and Dashboards for Postal & Logistics Companies
Continuous KPI Monitoring of Transit Times, Service Quality and Delivery Performance
The Spectos Postal & Logistics Performance Cockpit is an easily accessible web application of our cloud-based of Spectos Real-Time Performance Management™ platform. Easily access key performance indicators and process metrics from anywhere, at any time, to actively manage and continuously optimize the quality of service and delivery of your company.
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Targeted control with relevant key figures
KPIS Tailored for Each Role
Due to the high customizability of the Spectos Real-Time Performance Management™ platform, it is possible to provide the appropriate key figures for each use case. Thus, each user role receives exactly the reports and evaluations they need for their daily work.
Business Management 
Quality Management 
Customer Support 
Sales & Marketing 
Delivery Partner or Customer 
KPI cockpits and dashboards are part of our solutions for postal and logistics companies. Click here for a complete overview of our portfolio.
Why use the Postal & Logistics Performance Cockpit?
- Obtain transparent and clear insight into process metrics and KPIs
- Close information gaps on delivery quality and times
- Increase visibility into the status and location of shipments
- Optimize inefficient internal processes
- Enable rapid response to delivery network or customer contact issues
- Monitor network performance and contract negotiations with partners
Your Benefits with the Spectos Postal & Logistics Performance Cockpit
Identification of weak points in the entire delivery process as well as at individual process points
Real-time reporting for consistent process control and targeted quality improvement actions
Compliance with European standards DIN EN 13850, DIN EN 14508 and DIN EN 14534
Detailed information on the receipt of shipments with various filter options
Monitoring of important quality factors such as receipt rate, complaints, returns, etc.
End-to-end visibility with feedback from mailagents and data from RFID and live tracking
Automated notification of critical events via SMS, email or app
Modular extensibility of the platform for high synergy effects between individual solutions
Postal & Logistics Performance Cockpit in Action - Case Studies
Selected Customers
