Healthcare Performance Cockpit
Continuous Hospital KPI Monitoring of Patient Care, Potential Risks, Employee Satisfaction and Clinic Quality
The Spectos Healthcare Performance Cockpit is an easy-to-use web application of our Spectos Real-Time Performance Management™ platform. It gives you access to key performance indicators on the quality and satisfaction of your patients, employees and referring physicians - independent of time and location. Continuously improve the healthcare experience at your facilities through transparent insights and targeted, data-driven improvement actions.
TARGETED CONTROL WITH RELEVANT KEY METRICS
Individual Healthcare KPIs for Each User Role
The highly customizable Spectos Real-Time Performance Management™ platform provides the right metrics for each user role. This means that every person in your hospital or healthcare organization receives exactly the reports and evaluations they need for their daily work.
Business Management 
Medical Management 
Nursing Management 
Department Management 
Quality Management 
As a hospital KPI reporting tool, the Healthcare Performance Cockpit is an important part of our solutions for health professionals. Click the button for a complete overview of our portfolio.
Why use the Healthcare Performance Cockpit?
- Clear presentation of important quality indicators such as patient satisfaction or the number of complaints in real time
- Identification of disruptions and potential risks in day-to-day care or clinical practice
- Quick response to critical events and urgent issues
- Increased transparency in handling complaints and follow-up activities
- Comparability of facilities and ensuring consistent standards across multiple facilities
Your Advantages with the Spectos Healthcare Performance Cockpit
Continuous monitoring of important quality factors such as patient satisfaction, complaints, risk reports, etc.
Real-time reporting for consistent process control for targeted quality improvement actions
Detailed information on quality of care based on feedback from patients, staff and referring doctors
Identification of weaknesses across sites or at individual stations
Easy internal and external benchmarking for increased competitiveness
Integrated ticketing system for efficient handling of complaints and tasks derived from audits and critical incidents
Push-button QM reports for internal audits and certifications
Flexible extensibility of the platform for high synergy between individual solutions
Our Healthcare Key Performance Indicators Dashboard in Action - Case Studies
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AMEOS
With the Healthcare Cockpit, both management and each of the quality managers at AMEOS continuously monitor feedback from patient surveys.
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Bürgerhospital Frankfurt am Main
By switching to digital, multi-channel surveys the clinic benefits from the rapid availability of results from satisfaction surveys.
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EMVIA Living
Paper surveys efficiently evaluated: Thanks to external data digitization, the survey results are quickly made available in cockpits.
Selected Customers
