Urban & Public Services

DACH-Region

Website

Back to Customer

globegarden childcare

The kcc group, an educational institution, operates bilingual day cares in Switzerland under the name globegarden childcare. The organization has specialized themselves in workplace child care. kcc works together with companies and communities to build day care centers close to the workplace, such as industrial zones, business centers, and clinics.

A new way to gather insights and opinions

Globegarden contacted Spectos in the hopes of gathering parents’ opinions in order to improve their own concept. Any areas with room for potential needed to be recognized, just like the methods of quality management needed improvement. An opinion barometer was to be built based on the parents’ responses.

One click a day and just a few minutes

Digital surveys were created for the parents and subsequently distributed via the day care’s email list. A short URL was integrated into the email, allowing parents to reach the survey in just one click. Within a few minutes, they had already completed the survey and submitted their opinions on the day care centers and globegarden’s concept.

Feedback optimization for stronger relationships 

Thanks to Spectos, globegarden receives important parent opinions and can subsequently use the inflow of feedback to optimize their own kindergarten concept. The overall survey results were made available for everyone to see. This, the team and the organization greatly appreciated for globegarden childcare uses the constructive feedback for their on-going development. Another advantage is the new, more open relationship between parents and kindergarten teachers – the dialogue allowed for care that is even more attuned to the children’s needs, which is most important.

Nhất Tín Logistics

Nhất Tín Logistics was founded in 2014 in Ho Chi Minh City and is known as one of the leading express delivery companies in Vietnam. The company has specialized in serving B2B customers that distribute ...

IDG Vietnam

The International Data Group, or IDG for short, is the world’s leading technology media, events, and research company. Although its roots are in Boston, Massachusetts, the IDG is present all over the world and boasts an ...

dvs – Deutscher Versand Service

dvs – Deutscher Versand Service, formerly known as Postcon Group, specializes in business mail services for key accounts. The company has over 20 years of experience in the industry, and is proud of its 300 ...