Spectos Customer Success Stories
Our clients trust us to implement tailor-made solutions to measure and manage their business performance and service quality. We have successful projects with clients in a wide range of industries.
Data4City – In use for safe school and leisure routes
In Germany, more than 28,000 children under the age of 15 were involved in road traffic accidents in 2019. Just about 12% of such accidents occur on weekdays between 7am and 8am. It is therefore very important for parents that …
AMEOS Group: Continuous patient satisfaction surveys
With more than 50 locations and nearly 100 facilities, the AMEOS Group is considered one of the largest healthcare providers in the German-speaking region. In this context, AMEOS clearly summarizes under the motto “We work for your health” what is …
WIRmachenDRUCK
WIRmachenDRUCK is one of the leading online print shops in Europe with its two online shops www.wir-machen-druck.de and www.wir-machen-druck.ch. The company was founded in 2008. It started with 14 employees and only a small product assortment, and grew within 10 years to a global …
platform X
platform X supports publishers and content providers in promoting their content and expanding their audience reach. The full-service provider summarizes its core competencies under the areas of Data-Driven Marketing, Fulfillment Services and Digital Services, which are reflected in a wide range …
Market Research for Public Transportation at DVB AG
DVB (Dresdner Verkehrsbetriebe AG) is responsible for providing public transportation in Dresden and surrounding communities. On normal weekdays, the DVB handles on average 600 thousand passengers who use its trams, buses, railways and even ferries. DVB thus contributes to relieving …
DSW21
With more than 135 million riders, passenger feedback management is of key importance to DSW21 (Dortmunder Stadtwerke AG). DSW21 is a large infrastructure and public transportation provider in Dortmund, Germany, and surrounding areas. The core of the organization’s work lies in ÖPNV (local …
Vietjet Air
Vietjet Air is an international new-age airline based in Hanoi, Vietnam. It is the first privately owned airline to be established in Vietnam. The airline’s goal is to make air transport more popular in Vietnam, the region and worldwide. True to its motto …
Widmann Gastronomie
It doesn’t matter where you’re from or which language you speak: everyone understands great food. Widmann Restaurants has embodied this idea since 1989 and continues to succeed in enriching the culinary scene in Germany with their eight wildly popular restaurants. Whether you …
Waves Coffee House
The Waves Coffee House franchise, founded in 2005 in downtown Vancouver, British Columbia, is known amongst Canadians for the incomparable taste of its freshly brewed coffee, its warm and appealing environment, and its excellent customer service. Waves is a place to connect: less in the …
