Spectos Customer Success Stories
Our clients trust us to implement tailor-made solutions to measure and manage their business performance and service quality. We have successful projects with clients in a wide range of industries.
Coffee Fellows
Coffee Fellows was founded in Munich in 1999. The coffee house easily lives up to its slogan, ‘Feel at Home’; it is well known for its excellent quality in coffee and pleasant atmosphere. Not only known for their coffee, Coffee …
Bosch Car Service HELP
Bosch Car Service HELP in Dresden offers a wide range of automobile services. Their range of services includes not only car repair and maintenance, but also sale and rental of car trailers, sale of car equipment, conversions of normal vehicles …
globegarden childcare
The kcc group, an educational institution, operates bilingual day cares in Switzerland under the name globegarden childcare. The organization has specialized themselves in workplace child care. kcc works together with companies and communities to build day care centers close to the workplace, …
GCI Alaska Telecom
GCI is an Alaskan-based company providing video, voice, and data communication services to residential, commercial, and governmental customers. GCI was the first company to introduce competition into the communication market in Alaska and has since grown to be one of the …
EMVIA LIVING
EMVIA LIVING is more than just a care service provider – it embodies trust, self-determination, competence, and warmth, offering a range of care options to individuals in need of holistic or occasional support. From senior apartments to daycare centers and …
Bürgerhospital Frankfurt
The Bürgerhospital and Clementine Children’s Hospital in Frankfurt am Main is one of the larger hospitals in Germany with more than 20,000 treated patients. It has 14 departments, including the Department of Obstetrics and Gynecology, a surgical clinic, and Internal …
AOK Plus
With over 3 million insurance members across the German states of Saxony and Thuringia, AOK Plus was the creation of a merger between two of Germany’s biggest health insurers. Since 2008, one in two people in Saxony and Thuringia call …
Klinikum Bad Salzungen
Klinikum Bad Salzungen is located in southern Thuringia, Germany – offers a multitude of specialty and complex services. The clinic has 422 beds and on a yearly basis sees up to 18 thousand in-patients. As a modern health care operator, they …
Audi Zentrum Ingolstadt
The German automobile manufacturer Audi is known for its reliable engineering technology. Even though technology is central to what the brand is known for, customer service and support play just as an equal role in the continuing success of the …
Audi Zentrum Dresden
The range of services offered by Audi Zentrum Dresden includes maintenance and repair work as well as service consulting, leasing, sale and rental of Audi cars. As an Audi Top Service Partner for 2017, Audi Zentrum Dresden is a customer-centered dealership that …
IDG Vietnam
The International Data Group, or IDG for short, is the world’s leading technology media, events, and research company. Although its roots are in Boston, Massachusetts, the IDG is present all over the world and boasts an audience of over 280 million …
Domino’s Pizza Vietnam
Domino’s Pizza, the second-largest pizza chain in the United States, was founded in the United States in 1960 and operates more than 14,000 stores in over 80 countries. It is known as the No. 1 pizza brand on delivery. The …
Swiss Post
Swiss Post is Switzerland’s national postal company and one of the country’s leading logistics and financial services providers. With subsidiaries such as Swiss Post Ltd, PostFinance Ltd and PostBus Ltd, it operates as a conglomerate in the communications, logistics, retail …
Seven Senders
Seven Senders supports online shops in making their parcel delivery fast, reliable and flexible by providing a Europe-wide network of last-mile carriers. With the aim of optimizing the intra-European supply chain and creating an optimal delivery network, logistics shipments are transported from the …
dvs – Deutscher Versand Service
dvs – Deutscher Versand Service, formerly known as Postcon Group, specializes in business mail services for key accounts. The company has over 20 years of experience in the industry, and is proud of its 300 employees, 100 network partners and …
POST Luxembourg
Representing 43 nationalities and over 4300 employees, POST Luxembourg Group is the largest employer in Luxembourg and the largest provider of postal and telecommunications services. Further offerings include financial and philatelic services. Since 1992 it has been wholly state-owned. A new way …
Bladkompagniet
About Bladkompagniet Bladkompagniet is the second largest postal company in Denmark. It was founded in 1920 by de Københavnske Dagblade as a distribution collaboration to ensure newspaper distribution throughout the country. With 4,000 distributors in its distribution network, Bladkompagniet delivers mail and shipments …
MEDIA Logistik GmbH l PostModern
How many items are decoded in your sorting centers on a monthly basis? Calculate your cost for outsourcing video coding and other data capture tasks with our price calculator. About MEDIA Logistik GmbH l PostModern MEDIA Logistik GmbH l PostModern …
bpost
With over 25 thousand employees, bpost is the leading national provider for mailing and distribution of parcels in Belgium. According to EU legislation, a contract between the Belgium government and bpost regulates all compliance standards such as the measurement of …
AOK Plus
With over 3 million insurance members across the German states of Saxony and Thuringia, AOK Plus was the creation of a merger between two of Germany’s biggest health insurers. Since 2008, one in two people in Saxony and Thuringia call …
WIRmachenDRUCK
WIRmachenDRUCK is one of the leading online print shops in Europe with its two online shops www.wir-machen-druck.de and www.wir-machen-druck.ch. The company was founded in 2008. It started with 14 employees and only a small product assortment, and grew within 10 years to a global …
platform X
platform X supports publishers and content providers in promoting their content and expanding their audience reach. The full-service provider summarizes its core competencies under the areas of Data-Driven Marketing, Fulfillment Services and Digital Services, which are reflected in a wide range …
Market Research for Public Transportation at DVB AG
DVB (Dresdner Verkehrsbetriebe AG) is responsible for providing public transportation in Dresden and surrounding communities. On normal weekdays, the DVB handles on average 600 thousand passengers who use its trams, buses, railways and even ferries. DVB thus contributes to relieving …
DSW21
With more than 135 million riders, passenger feedback management is of key importance to DSW21 (Dortmunder Stadtwerke AG). DSW21 is a large infrastructure and public transportation provider in Dortmund, Germany, and surrounding areas. The core of the organization’s work lies in ÖPNV (local …
Vietjet Air
Vietjet Air is an international new-age airline based in Hanoi, Vietnam. It is the first privately owned airline to be established in Vietnam. The airline’s goal is to make air transport more popular in Vietnam, the region and worldwide. True to its motto …
AMEOS Group: Continuous patient satisfaction surveys
With more than 50 locations and nearly 100 facilities, the AMEOS Group is considered one of the largest healthcare providers in the German-speaking region. In this context, AMEOS clearly summarizes under the motto “We work for your health” what is …
