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Spectos
  • Solutions

      Process Monitoring & Quality Management (PX)

      Full visibility of your service performance through monitoring, reporting & documentation

      • Transit Time Monitoring
      • Cold Chain Monitoring
      • Audit & Certification Management

      Process Automation & Digitization (OX)

      Digitize and automate your service performance with our solutions to optimize your business

      • Data Capturing & Digitization
      • Performance Management

      Customer Experience (CX)

      Optimizing the Customer Experience with our solutions for feedback management, customer dialogue & service quality improvement

      • Customer Satisfaction
      • Customer Dialogue System

  • Industries

      Postal Logistics

      Monitoring postal performance from end-to-end for optimized quality of service

      • Transit Time Monitoring System
      • Live Tracking Solutions
      • Postal Network Performance Management
      • Audit & Certification Management
      • Video Coding
      • Returns Data Management
      • Customer Experience Management
      • Customer Dialogue System

      Retail & Supply Chain Logistics

      Improve your performance, from checkout to shipping & delivery to customer service

      • Transit Time Monitoring System
      • Supply Chain Logistics Performance Management
      • E-Commerce Performance Management
      • Cold Chain Monitoring System
      • Customer Experience Management
      • Customer Dialogue System

      Mobility & Transport

      Bring your enthusiastic passenger community to life with Spectors Mobility

      • Audit & Certification Management
      • Airline Network Performance Management
      • Customer Experience Management
      • Customer Dialogue System
  • Customers

      Our Customers

      Our clients trust us to implement tailor-made solutions to measure and manage their business performance & service quality. We have successfully implemented projects with more than 500 clients across 40 countries.

      • Postal Logistics
      • Other Industries
      • Retail, E-Commerce and Supply Chain Logistics
      • Mobility & Transport
  • Company

      Company

      International expertise from various industries and disciplines. Everybody likes great service. We help to provide it.

      • About
      • Partner
      • Approach
      • Certification
      • Team
      • Sustainability
  • Resources

      Resources

      Service quality & customer experience are the focus of our blog posts, form various perspectives & for different industries, all about quality monitoring & improvement. Stay up-to-date with Spectos.

      • Blog
      • Events
      • Media Library
      • News
  • Career

      Career

      We are always on the lookout for amazing team players that are up to for challenges. We would love to hear from you. Send us your application today!

      • Open Postitions
  • Contact
  • EN
    • DE
  • EN
    • DE
Contact

Spectos
  • Solutions

      Process Monitoring & Quality Management (PX)

      Full visibility of your service performance through monitoring, reporting & documentation

      • Transit Time Monitoring
      • Cold Chain Monitoring
      • Audit & Certification Management

      Process Automation & Digitization (OX)

      Digitize and automate your service performance with our solutions to optimize your business

      • Data Capturing & Digitization
      • Performance Management

      Customer Experience (CX)

      Optimizing the Customer Experience with our solutions for feedback management, customer dialogue & service quality improvement

      • Customer Satisfaction
      • Customer Dialogue System

  • Industries

      Postal Logistics

      Monitoring postal performance from end-to-end for optimized quality of service

      • Transit Time Monitoring System
      • Live Tracking Solutions
      • Postal Network Performance Management
      • Audit & Certification Management
      • Video Coding
      • Returns Data Management
      • Customer Experience Management
      • Customer Dialogue System

      Retail & Supply Chain Logistics

      Improve your performance, from checkout to shipping & delivery to customer service

      • Transit Time Monitoring System
      • Supply Chain Logistics Performance Management
      • E-Commerce Performance Management
      • Cold Chain Monitoring System
      • Customer Experience Management
      • Customer Dialogue System

      Mobility & Transport

      Bring your enthusiastic passenger community to life with Spectors Mobility

      • Audit & Certification Management
      • Airline Network Performance Management
      • Customer Experience Management
      • Customer Dialogue System
  • Customers

      Our Customers

      Our clients trust us to implement tailor-made solutions to measure and manage their business performance & service quality. We have successfully implemented projects with more than 500 clients across 40 countries.

      • Postal Logistics
      • Other Industries
      • Retail, E-Commerce and Supply Chain Logistics
      • Mobility & Transport
  • Company

      Company

      International expertise from various industries and disciplines. Everybody likes great service. We help to provide it.

      • About
      • Partner
      • Approach
      • Certification
      • Team
      • Sustainability
  • Resources

      Resources

      Service quality & customer experience are the focus of our blog posts, form various perspectives & for different industries, all about quality monitoring & improvement. Stay up-to-date with Spectos.

      • Blog
      • Events
      • Media Library
      • News
  • Career

      Career

      We are always on the lookout for amazing team players that are up to for challenges. We would love to hear from you. Send us your application today!

      • Open Postitions
  • Contact
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  • EN
    • DE
Contact

Blogs

Spectos integrating public transport timetable into request handling

Integrating Your Public Transport Timetable into Request Handling

START INNOVATING YOUR PERFORMANCE MANAGEMENT TODAY!

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  • Solutions
    • Process Monitoring and Quality Management (PX)
      • Transit Time Monitoring
      • Cold Chain Monitoring
      • Audit & Certification Management
    • Process Automation and Digitization (OX)
      • Data Capturing & Digitization
      • Performance Management
    • Customer Experience (CX)
      • Customer Satisfaction
      • Customer Dialogue System
  • Industries
    • Postal Logistics
      • Transit Time Monitoring System
      • Live Tracking Solution
      • Postal Network Performance Management
      • Audit & Certification Management
      • Video Coding
      • Returns Data Management
      • Customer Experience Management
      • Complaint Management
    • Retail & Supply Chain Logistics
      • Transit Time Monitoring System
      • Supply Chain Logistics Performance Management
      • E-Commerce Performance Management
      • Cold Chain Monitoring System
      • Customer Experience Management
      • Customer Dialogue System
    • Mobility & Transport
      • Audit & Certification Management
      • Airline Network Performance Management
      • Mobility Satisfaction System
      • Mobility Customer Dialogue System
  • Customers
    • Postals Logistics
    • Retail & Supply Chain Logistics
    • Mobility & Transport
    • Others
  • Company
    • About
    • Approach
    • Team
    • Partners
    • Certifications
    • Sustainability
  • Resources
    • Blogs
    • Media Library
    • News
  • Career
    • Open Postitions