Spectos Blog

Service quality and customer experience are the focus of our blog posts, from various perspectives and for different industries, all about quality monitoring and improvement

Blog

Why postal operators need transit time measurements
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Van Nguyen

Blog

What’s up in the Postal Industry?
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Van Nguyen

Blog

What is the vision for Postal Operators in 2030?
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Van Nguyen

Blog

Top Requirements when Looking for an Enterprise Feedback Management System
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Van Nguyen

Blog

Postal tenders: Delivery quality and transit time measurements
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Van Nguyen

Blog

Unlock the Secrets of Employee Satisfaction: The Must-Haves of an Employee Survey Tool
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Van Nguyen

Blog

How important is Service Quality Management in the Healthcare Sector?
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Van Nguyen

Blog

Data-Driven Service Quality Improvement
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Van Nguyen

Blog

Has RFID outlived its usefulness in postal and logistics?
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Van Nguyen

Blog

Mystery Shopping – A Powerful Solution For Managing Customer Experience
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Van Nguyen

Blog

5 good reasons for live trackers using GSM technology
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Van Nguyen

Blog

Quality assurance through improvements – Detailed Measures
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Van Nguyen

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