Spectos Blog

Service quality and customer experience are the focus of our blog posts, from various perspectives and for different industries, all about quality monitoring and improvement

Blog

Challenges in healthcare: The problem child “digitalisation”

Hieu Hoang

18/12/2023

Blog

Digital healthcare: missed opportunities for clinics

Van Nguyen

16/10/2023

Blog

Gathering Feedback: How do you listen to your customers?

Van Nguyen

03/08/2023

Blog

How to effectively improve service quality with an enterprise feedback management system

Van Nguyen

27/07/2023

Blog

Improving service and delivery: Quality measurements for postal service providers

Van Nguyen

19/07/2023

Blog

The Spectos Lettershop: A look behind the scenes

Van Nguyen

21/06/2023

Blog

Combining theory and practice: How dual studies with Spectos can launch your marketing career

Van Nguyen

25/04/2023

Blog

The Power of Data Capture Services for Automation in Postal and Logistics

Van Nguyen

21/03/2023

Blog

Manpower bottlenecks a thing of the past

Van Nguyen

20/02/2023

Blog

Mystery Shopping – A Powerful Solution For Managing Customer Experience

Van Nguyen

16/02/2023

Blog

Unlock the Secrets of Employee Satisfaction: The Must-Haves of an Employee Survey Tool

Van Nguyen

08/02/2023

Blog

What’s up in the Postal Industry?

Van Nguyen

16/01/2023

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