What is EN 13850?
EN 13850 is a European standard that outlines measurement methodologies for various postal services, including letter post, parcels, and registered items. It defines key performance indicators (KPIs) for transit times, ensuring consistent and reliable reporting across different postal operators.
We understand your challenges
How it works?
One integrated solution for transit time monitoring
High quality panel
Efficent test item production
Real-time reporting
Full audit support
How We Fine-Tune Our Delivery Speeds
To ensure you receive your mail and parcels swiftly, we meticulously monitor our delivery times. We do this by sending a variety of test items, from standard letters to bulky parcels, through our postal network. These test items are expertly crafted in our in-house facility and carefully tracked from sender to recipient. By analyzing this data, we can identify areas for improvement and optimize our delivery processes. Rest assured, your mail is in capable hands.
Rigorous Quality Control for Accurate Data
We meticulously manage our Mailagents Panel to ensure data accuracy. This includes regular duplicate checks, address verification, and strict adherence to ESOMAR guidelines. Our in-house software enables real-time data collection and validation, guaranteeing quick responses and high-quality data.
Data-Driven Insights for Optimal Performance
Our experts transform your data into powerful visuals and actionable reports. Using cutting-edge technology, we create customized charts, graphs, and analyses tailored to your specific needs. Showcase your delivery excellence with our reports for government agencies and public tenders.
Transit Time Monitoring for Postal Operators by Spectos
Fully compliant system according to international standards (EN 13850)
Systems being audited by any major auditor already (TÜV, KPMG, PwC, Analysis Mason, SQS)
Full transparency on project KPI
How precise transit time monitoring can elevate your postal operations
Our customers segments
Postal operators
Regulators
Large Postal Customers
What do our customers say?
“By having a 360-degree view in the Real Time Performance Management suite, we can now check customer requirements with supplier performance. This provides us with a clear understanding and complete transparency of the entire supply chain all the way to the customer in real time.“
Steve Gülzow | Director Partner Management, dvs – Deutscher Versand Service
“Spectos has delivered a complete and thorough insight into our processes. The simple to use dashboards of Spectos enable us to see every test letter at a glance and have transparent and easy to understand reports available online.“
Nicolas Malaisé | Quality Manager | POST Luxembourg
Case Study | Transit Time Monitoring System for postal item (EN 13850 / EN 14534)
bpost: Transponder Measurement of Delivery Quality
Smart solutions for Postal & Logistics
Last Mile Unit
RFID reader with passive RFID and NB-IoT connectivity for monitoring shipments up to the last mile into recipients’ letterboxes.
RFID solutions
Improved transparency of individual processes steps and tracking of movement of goods and shipments in real time with our RFID solution.
Mailagents App
Spectos Mailagents turns your data into insights. Enjoy the benefits of easy-to-use tools and engaged participants.
Spectos Lettershop
Spectos specialized in-house service produces test mailings, providing you with an easy and convenient solution for assessing the performance of postal and delivery services.
Postal & Logistics Cockpits & Dashboards
Increase the informative value of your data with meaningful reports, graphs and charts, visualized in cockpits and dashboards centrally in one platform.
Live Tracking Solutions for Postal & Parcel Networks
Boost efficiency, compliance, and CX with real-time monitoring and end-to-end visibility.
